The project did not start from scratch—the client already had an old-style ad account running low-performance campaigns by another provider.
Our team conducted an analysis and recommended creating a new account. We developed a targeting strategy aligned with the client’s goals, adopting a comprehensive approach that tested various offers, objectives, and audience-interaction methods.
During the testing phase, we launched subscription-driving campaigns using high-impact imagery and engagement campaigns featuring stylized video clips produced by our in-house production team. Additionally, we deployed a Senler chatbot in the community to boost inbound inquiries and expand our messaging base.
When the initial image creatives underperformed, we tested an incentive offer "free macarons for subscribing" which immediately:
— Improved click-to-subscription conversion
— Increased overall inquiries
— Drove foot traffic to the corners, creating more cross-sell opportunities
Key audiences
— Broad local audiences within a 2−3 km radius of each corner
— Interest-based segments derived from Yandex. Metrica analytics
— Keyword-based targets (e.g., "healthy desserts," "gift sets," "sweet assortments")
— Followers of competitor communities and producers of similar desserts
Performance Metrics (new ad account, entire period) on VKontakte
Total reach: 1 564 017
Clicks to the community: 4 515
CPC: 37.14 ₽
CTR: 0.29%
Ad-driven subscriptions: 822
Ad-driven messages: 157