Strategy included three tracks:
– Promotion via messages - emphasis on time-sensitive offers and personalized discounts.
– Subscriber growth - building an engaged audience around the brand.
– Post promotion - stimulating interest in seasonal campaigns and new arrivals.
Advertising proved highly effective when we reached users at the moment of intent. The audience segment built around mattress and bed-linen keywords was the most responsive. A mix of compelling offers, clear calls to action, and precise targeting worked well. We received many inquiries in VKontakte, and overall traffic from the VK community to the website increased—i.e., ad traffic to the community flowed through to the site.
Unfortunately, e-commerce tracking was not configured on the client’s website, so it’s not possible to state exactly how many purchases came from VK traffic.
Throughout the project we continued to receive customer inquiries, and community activity increased.
Core audiences:
– Customer databases
– Website visitors
– Interest-based segments modeled from Yandex.Metrica customer data
– Followers of key competitors’ communities
– Keyword-based audiences for “mattresses,” “beds,” “bed linen,” and related terms
Targeting performance in the first month (VK/VKontakte):
Total reach — 547,003
Profile visits — 2,371
Cost per click (CPC) — ₽24.60
Click-through rate (CTR) — 0.43%
New group followers — 225
Messages to the group — 36